Text Messaging Program
TeleHeadache LLC sends text messages to patients and staff who agree to receive them. This page describes our text messaging program and how to opt in and out.
What we send
We never send marketing or promotional text messages through this program.
How you opt in
You agree to receive text messages when you add your mobile number in the TeleHeadache patient portal (portal.teleheadache.com) and tick the consent box shown below. The box is unchecked until you tick it, and we do not send any text, including the verification code, until you do.
The consent statement reads:
“I agree to receive automated text messages from TeleHeadache at this number, including sign-in codes, appointment reminders and account notifications. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.”
Message frequency
Message frequency varies with your account activity: for example, one code each time you sign in and up to three reminders for each scheduled appointment.
Cost
Message and data rates may apply, depending on your mobile plan.
How to opt out
Reply STOP to any message to stop all text messages from TeleHeadache. You will receive one confirmation and no further texts. You can also turn text messages off in the portal under My Account → Preferences. After you opt out, sign-in codes are sent by email instead.
Help
Reply HELP to any message, email contact@teleheadache.com, or call (888) 973-7174.
Privacy
We do not sell, rent or share your mobile phone number or text messaging consent with third parties or affiliates for marketing purposes. See our Privacy Policy and Terms of Service.
Carriers are not liable for delayed or undelivered messages.